Returns & Exchanges
At Titan Fitness, we stand behind the quality of our gym equipment and offer a 30-day return window for items in original packaging to ensure you have the right gear for your training goals. We are committed to providing a seamless return experience so you can get back to your workout without any unnecessary delays.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the specific fitness items you wish to return or exchange.
- 2.Print Shipping Label
Once your request is approved, we will provide a prepaid shipping label via email; simply print it and securely attach it to your original packaging.
- 3.Package and Ship
Ensure all components, bolts, and accessories are included in the box before dropping it off at any authorized carrier location.
- 4.Inspection and Refund
Our warehouse team will inspect the returned equipment within 5 business days of receipt, and your refund will be processed to your original payment method immediately after approval.